Welcome to our FAQs section, where we address common questions and provide helpful answers about our products and services. It is our aim to make your sensory play journey as simple as possible! Our FAQs are here to provide clarity and guidance.
If you’re not quite sure which size is right for you, refer to our size guides. They’re located in the product descriptions under each product.
Production times vary but are typically within 7-10 business days.
Once your order is placed, you will receive a confirmation email letting you know that we have received your order. Once your order is fulfilled, you will receive an email notification with your tracking information.
We can only ship within domestic UK mainland borders at this time.
We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time because these are handcrafted items and made to order.
If there is a problem with the quality of your order however or it has been damaged in transit then please take photos and email them to [email protected], and we will of course replace or refund the item(s).
At this time we do not accept returns. Should you have an issue with your order please contact us at [email protected].
We'd love to see you over at Time to Play Sensory - The Group where we have a growing community of sensory play lovers. Share your set-ups, challenges and wins and be inspired to use our sensory mixes to spice up playtime!
Beautiful handcrafted sensory bin mixes for simple, convenient,
pour-and-play fun!
Time to Play Sensory Limited, 4th Floor, Silverstream House, 45 Fitzroy Street, London England W1T 6EB
Phone: 07779 100053
Email: [email protected]
Copyright© 2025 Time to Play Sensory - All Rights Reserved.
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