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Beautiful pour-and-play sensory bin mixes for busy families

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Frequently Asked Questions

Welcome to our FAQs section, where we address common questions and provide helpful answers about our products and services. It is our aim to make your sensory play journey as simple as possible! Our FAQs are here to provide clarity and guidance.

What size should I buy?

If you’re not quite sure which size is right for you, refer to our size guides. They’re located in the product descriptions under each product.

How long does it take to receive my order?

Production times vary but are typically within 7-10 business days.

What is your shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that we have received your order. Once your order is fulfilled, you will receive an email notification with your tracking information.

We can only ship within domestic UK mainland borders at this time.

Can I cancel my order?

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time because these are handcrafted items and made to order.

If there is a problem with the quality of your order however or it has been damaged in transit then please take photos and email them to [email protected], and we will of course replace or refund the item(s).

Do you take returns?

At this time we do not accept returns. Should you have an issue with your order please contact us at [email protected].

What ingredients are used in your mixes?

Our mixes contain a range of materials which vary depending on the individual product. However, ingredients that we may use in our sensory mixes include rice, chickpeas, pasta, lentils, popcorn, beans, vinegar, hand sanitiser, water, resin pieces, small wooden pieces, and we always use non-toxic acrylic paint. Please refer to the individual product description on each product page for specifics.

Our products are all handmade. Whilst we aim to work in a nut-free environment, there is the possibility of traces of nut products being present. Should you or your family have a severe allergy, please check in with us before purchasing a particular product at [email protected] for further guidance.

Do you use anything toxic when making the sensory mixes or sealing wooden products?

No, absolutely not.

Our wooden products are painted with non-toxic acrylic paint and sealed with a water-based, non-toxic sealant. The acrylic paint that we use is always non-toxic.

Please note that all our products are educational resources that are not for consumption and should not be consumed or mouthed. Therefore all our products are rated as 3+.

What safety measures should I take when using your products?

All our products are suitable for ages 3+ and are designed to be used for educational purposes only and with close adult supervision. Time to Play Sensory accepts no liability for any harm caused by products used in ways that contravene this.

WARNINGS:

CHOKING HAZARD – contains small parts. Not suitable for children under 3 years.

NOT FOR CONSUMPTION – This is a non-edible sensory educational product.

NOT A TOY - Use under close adult supervision at all times.

Store in a dry, cool place. Discard if damp or mouldy.

Where can I get inspiration on how to use your products?

We have loads of ideas on how to set up exciting invitations to play with our sensory mixes and other products! To learn more about how our versatile products can be used for enhancing your child's development by learning through play, there are a number of places for you to explore.

Our social media pages: Facebook, Instagram, TikTok and LinkedIn.

Join our FREE Facebook group for play tray inspiration, sensory play hacks and more.

Get regular ideas sent directly to your inbox by joining our mailing list, and bag yourself a bonus 10% off your next order too!

All these can be found using the buttons below.

Coming Soon!

Explore Time to Play Sensory's blogs for loads of sensory play inspo.

We have a podcast on its way in 2026 so watch this space!

The Time to Play Sensory Difference

At Time to Play Sensory we focus on quality, creativity and convenience. You can buy from us being assured that every item is handcrafted with love so that you simply need to pour and play!

We carefully select materials and colours to inspire creative play and learning. We offer interesting and seasonal themes that engage kids, making our mixes both educational and fun.

Plus, our convenient ready-to-play pouches means no more mess, stress or hassle for you!

Time to play sensory logo in footer

About Us

Beautiful handcrafted sensory bin mixes for simple, convenient,

pour-and-play fun!

Contact Us

Time to Play Sensory Limited, 4th Floor, Silverstream House, 45 Fitzroy Street, London England W1T 6EB

Phone: 07779 100053

Copyright© 2025 Time to Play Sensory - All Rights Reserved.